All orders are dispatched from our East Tamaki warehouse in Auckland and typically arrive within 2–5 business days. We also offer free shipping on all orders over $150. The following shipping rates apply to orders under $150:

• NZ Mainland: $10.00
• NZ Rural Delivery: $15.00
• NZ Waiheke Is, Great Barrier Is, Chatham Is, and Stewart Is: $15.00

Yes. We offer a 14-Day Change of Mind Return on eligible items.

If you've changed your mind, you can return unopened and unused items in their original packaging within 14 days of receiving your order for a full refund or exchange.

To start a return, please contact our team within 14 days of delivery. Please wait for return authorisation before sending any items back.

Contact us:

• Email: info@lodgecastiron.co.nz
  
• Phone: 09 272 8620 (during business hours)
  

For full details, please see our Returns & Refunds Policy: https://lodgecastiron.co.nz/pages/returns-and-refunds-policy