All orders are dispatched from our Auckland warehouse and typically arrive within 3–5 business days. We also offer free shipping on all orders over $150. The following shipping rates apply to orders under $150;
NZ - Mainland Shipping Rate $10.00
NZ - All Rural Delivery $15.00
NZ - Delivery to Waiheke Is, Great Barrier Is, Chatham Is, and Stewart Is $15.00

Yes. Metal utensils like spatulas and tongs are safe to use on cast iron, as there’s no delicate non-stick coating to scratch. Just avoid aggressive scraping that could strip away your seasoning, and re-oil the pan if needed.

No extra seasoning is required before first use. Lodge Cast iron cookware comes pre-seasoned from the Lodge foundry. We still recommend a quick rinse, thorough dry, and a light oiling after each use to build up the seasoning.

Yes, you can. Lodge Cast Iron cookware is made from solid cast iron, which works perfectly on induction as well as gas, electric, ceramic, oven, grill, and campfire heat sources.

Yes, you can use a small amount of mild dish soap on modern cast iron cookware. The myth that soap ruins seasoning comes from old soaps that contained lye, which could strip the seasoning. Today's dish soaps are gentler and won't harm a well-seasoned pan if used occasionally and sparingly.

Key cleaning tips:

• Use only a small amount of mild dish soap when needed
• Dry the skillet immediately and thoroughly after washing
• Apply a light coating of oil to maintain the seasoning
• For everyday cleaning, hot water and a stiff brush or scraper usually work just fine